The Downtime Ledger

What does an hour cost you?

Most owners have never put a number on an hour of downtime. Try the quick version below, then book the full session with one of our engineers. About 60 minutes, your numbers, and you keep the result.

Book a session Try the calculator

The quick version

Four lines. One number.

Your numbers

Start from an example:

Example: a 30-attorney law firm, $15,000,000 a year over 2,500 working hours. Illustrative round numbers, not client data.

Line 1. Revenue per working hour ($)

Line 2. Share that stops when systems stop (%)

Line 3. People idled

Line 3. Loaded cost per person-hour ($)

Line 4. Recovery expense per hour ($)

Your hour

An eight-hour day$0

This is the floor. The tail (missed deadlines, client credits, regulatory exposure) is usually what hurts, and we work through it with you in the session.

Book the full Ledger session

The full session

What happens in 60 minutes.

10 minutes
The business
How it makes money, the busiest periods, and what down looked like last time.
20 minutes
The four lines
Revenue, the share that stops, people and recovery, filled in together on screen. Then the tail, written down.
10 minutes
Dependencies
Which systems your hour depends on, and who owns each one today.
15 minutes
Three questions
Your last restore test, who answers at 2 a.m., and whether a written plan exists.
5 minutes
The result
Your number, your top three risks, and one recommended next step.
After
Your report
Four pages, sent within two business days. No price on it. You keep it either way.
See a sample report : Your report

What you walk away with

The calculator gives you a number. The session tells you what to do about it.

The calculator compared with the full session
The calculator	The session and report
A floor, from round numbers	Your hour, checked against your real figures
The tail, left out	The tail written down: your deadlines, credits and exposure
Nothing on your systems	A map of every system your hour depends on, who owns it and how long it takes to bring back
No questions asked	Your answers on restore testing, who answers at 2 a.m., and a written plan
No priorities	Your top three risks, each measured in dollars against your hour, and one next step

See a sample report Download it (PDF)

Book a session

Put a number on your hour.

Tell us a little about your business and we will set up a time with one of our engineers.

What does an hour cost you?

Four lines. One number.

Your numbers

What happens in 60 minutes.

The business

The four lines

Dependencies

Three questions

The result

Your report

The calculator gives you a number. The session tells you what to do about it.

Put a number on your hour.

Book a Downtime Ledger

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